Next week, thousands of benefit claimants in the UK will experience changes to their payment schedules due to upcoming bank holidays. The Department for Work and Pensions (DWP) and HM Revenue and Customs (HMRC) will not process payments on bank holidays, leading to adjustments in payment dates.
DWP Alters Benefit Payment Schedule for Thousands Next Week
Payments that would typically be made on bank holidays will instead be processed on the preceding working day. Claimants should note the specific dates:
- Payments due on Monday, May 4, will be made on Friday, May 1.
- Payments due on Monday, May 25, will be made on Friday, May 22.
Impact of Early Payments
While some recipients may welcome the early payments, it is essential to consider that this may result in a longer interval before the next payment. However, the amount received will remain unchanged, provided there are no alterations to personal circumstances.
No Action Required
Beneficiaries do not need to take any action. Payments will continue to be deposited into the same bank accounts used for their welfare benefits, including DWP and HMRC benefits.
What to Do If Payments Are Delayed
If a payment does not appear as expected, claimants should take the following steps:
- Verify your account for transactions.
- Contact the relevant helpline if payment is still not visible.
- Be aware that helplines operate on business days only, as assistance won’t be available on bank holidays.
Key Helpline Numbers
Here are the essential contact numbers for various benefits:
| Benefit Type | Helpline Number |
|---|---|
| Universal Credit | 0800 328 5644 |
| Child Benefit | 0300 200 3100 |
| Jobseeker’s Allowance (JSA) | 0800 169 0310 |
| Income Support & Employment and Support Allowance (ESA) | 0800 169 0310 |
While the payment schedule will be affected during the bank holidays, the frequency of payments will continue based on the benefits claimed. For instance, Universal Credit is typically paid monthly, while JSA, ESA, and Income Support are disbursed every two weeks. Other benefits like Attendance Allowance, Pension Credit, and State Pension are issued every four weeks.
