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Xbox Apologizes for Sending Users ‘Braze’ Test Messages

Today, many Xbox app users experienced an influx of notifications titled “Mobile Test Message.” These alerts were identified as dummy messages generated through Braze, a customer engagement platform.

Xbox’s Response to Notification Flood

This unexpected issue quickly became a trending topic on social media. Xbox fans shared screenshots and expressed confusion about the meaning of these notifications. In light of the situation, Xbox took to Twitter to address the concerns.

Apology from Xbox

In a tweet, Xbox acknowledged the mishap, stating, “The Xbox App got a little too enthusiastic with test notifications today. That’s on us, but it’s resolved now.” They expressed their regret for overwhelming users and thanked them for their understanding.

Users’ Reactions

  • Numerous users reported receiving multiple notifications.
  • Many took to social media to share their experiences.
  • Despite initial concerns, users were reassured that the issue was a simple test gone awry.

The company emphasized that no action is required from users. The problem has been resolved, and users can expect a normal experience on the Xbox app going forward.

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