Cigna, East Tennessee Children’s Dispute May Affect In-Network Coverage
Cigna is set to remove East Tennessee Children’s Hospital (ETCH) from its in-network coverage by March 1, 2025. This decision could impact thousands of patients in the region. The disagreement between the insurance provider and the hospital centers around contractual negotiations and coverage costs.
Cigna and ETCH Dispute Overview
According to Cigna, ETCH has threatened to leave its network due to costs. However, a representative from the hospital claims the opposite is true; Cigna initiated the termination notice for their agreement. ETCH has been a vital healthcare provider for children in East Tennessee and is the only dedicated children’s hospital in the area.
Cost Comparisons and Impact on Patients
Cigna stated that treatments provided by ETCH are significantly more expensive compared to other regional facilities. Consequently, they argue this disparity justifies their decision to terminate the hospital’s in-network status. ETCH’s officials, however, maintain that their pricing is consistent with similar institutions nationwide.
- ETCH’s statement claims costs align with those of other free-standing children’s hospitals.
- The hospital serves approximately 27,000 patients in East Tennessee covered by Cigna.
- A partnership lasting 30 years, with a specific contract in place for 18 years, is at stake.
Timeline and Patient Notification
Families utilizing ETCH’s services were notified of potential in-network coverage loss through a letter dated December 30. This gives patients limited time to seek alternative specialized care if an accord is not reached before the impending deadline.
Negotiations and Community Commitment
Both Cigna and ETCH express a willingness to negotiate a solution that could preserve in-network coverage for patients. Cigna emphasized their commitment to reaching a fair agreement, urging ETCH to consider community welfare in their negotiations. In response, ETCH reaffirmed its dedication to advocating for its patients and families throughout this dispute.
The outcome of these negotiations will significantly affect local families relying on specialized pediatric care, as they navigate uncertainties regarding their insurance coverage and treatment options.




