TTC Launches Pilot Project to Address Misconduct

The Toronto Transit Commission (TTC) is set to launch a significant pilot project aimed at addressing misconduct on its subway platforms. This initiative will first be implemented at Dundas and Union stations, where the TTC plans to use announcements to call out individuals engaging in inappropriate behavior.
TTC’s Response to Misconduct
Under the new program, transit staff will monitor surveillance cameras at these stations closely. They will provide real-time announcements identifying individuals allegedly committing crimes or disturbing other riders. Jamaal Myers, TTC Chair and City Councilor, emphasized the importance of addressing anti-social behavior. He stated, “We’re going to be calling out specific people who are engaging in anti-social behaviour and telling them to stop.”
Distinguishing Between Behaviors
Myers also highlighted a critical aspect of this initiative: a clear distinction will be made between individuals exhibiting anti-social behavior and those experiencing homelessness or mental health crises. This approach aims to ensure a humane response to those facing challenges, rather than solely punitive measures.
Mixed Reactions From the Public
The pilot project has sparked varying opinions among commuters. Many riders express concern that the new strategy may exacerbate issues rather than resolve them. One commuter commented, “That could make someone paranoid and do something worse.” Others echoed similar sentiments, fearing that public attention could lead to reckless behavior from those being called out.
- Some riders prefer proactive measures over announcements.
- Experts argue the initiative contradicts existing TTC efforts to support vulnerable populations.
- There is a consensus that more outreach workers are needed on the ground.
Challenges to Consider
Experts, including members of organizations focused on housing rights, have voiced concerns that naming and shaming may undermine progress made in supporting individuals in crisis. Diana Chan McNally stressed the importance of investing in crisis intervention resources rather than solely relying on public shaming.
The specific launch date for this pilot project is still pending as the TTC finalizes its implementation plans.




