Recent labor disputes involving Air Canada have left many passengers wondering about their rights and potential compensation. If you’re one of those affected, you might be entitled to receive 600 euros, approximately 980 CAD, due to disruptions resulting from the strike.
Understanding Your Compensation Rights
Passengers impacted by the strike have the right to claim compensation under specific conditions. This includes flight cancellations or delays of four hours or more, particularly for flights departing from the European Union (EU) or the United Kingdom (UK).
Key Compensation Details
- Compensation Amount: 600 euros or 520 pounds per passenger.
- Eligibility: Flights must originate from the EU or the UK.
- Application Process: Claims can be submitted online to check eligibility.
Air Canada’s Special Policy
Air Canada has implemented a “special policy” for passengers whose travels were disrupted due to the strike. This policy allows for reimbursement of travel, accommodation, and meal expenses incurred during the disruptions.
Claims Processing
While the compensation for eligible claims under EU and UK regulations is processed quickly—typically within ten business days—reimbursements via Air Canada’s special policy may take longer. The airline must review receipts and supporting documentation, making the process slower.
As of now, over 29,000 compensation claims are pending with Air Canada. More than 20,000 of those have been awaiting processing for 36 days or more. The airline has acknowledged that, while the pace is slower than anticipated, they are working to expedite claims.
Next Steps for Passengers
If your flight was affected, check if you qualify for the 600 euros compensation. Utilize the online verification tool and gather necessary documentation for your claims. Keep aware of Air Canada’s communications for updates regarding your reimbursement status.
