A significant power outage occurred on May 1, affecting over 34,000 customers in Sault Ste. Marie. The incident was caused by a human error during operations at the Third Line Transmission Station.
Details of the Power Outage on May 1
Hydro One confirmed that the outage impacted 34,065 PUC customers. The power interruption lasted from 11 a.m. until approximately 12:18 p.m. Tiziana Baccega Rosa, a spokesperson for Hydro One, stated that the outage was the result of a crew mistakenly pulling the wrong switch.
Cause of the Outage
- Date: May 1
- Time of Incident: 11 a.m. – 12:18 p.m.
- Number of Affected Customers: 34,065
- Location: Third Line Transmission Station, Sault Ste. Marie
- Cause: Human error during switching operations
Baccega Rosa expressed regret for the inconvenience caused to customers. She explained that the transmission station involves multiple switches, and the error stemmed from an accidental pull of the wrong one.
Customer Communication
Following the incident, Hydro One apologized for the disruption experienced by customers. The company is committed to ensuring reliable service and preventing similar incidents in the future.
This incident serves as a reminder of the complexities involved in electrical system operations and the potential consequences of human error.
