Rovaniemi Airport faced unprecedented criticism from stranded tourists due to severe disruptions caused by Storm Hannes. The storm led to extensive delays and cancellations, leaving many travelers unsure of how to reach their destinations.
Storm Hannes Causes Chaos at Rovaniemi Airport
On December 28, travelers experienced long lines and overcrowding at Rovaniemi Airport. Normal flight operations were significantly impacted, forcing the airport staff to accommodate hundreds of passengers who remained stuck.
Emergency Measures Implemented
In response to the overwhelming situation, the old terminal building was repurposed as emergency accommodation for affected passengers. Despite the availability of this space, it quickly reached capacity as local hotels were fully booked.
Volunteer Assistance
Volunteers were called in to assist, with nearly twenty individuals providing support to the stranded travelers. As conditions grew tense, some passengers expressed frustration over the lack of communication from the airlines.
Traveler Experiences
- French travelers, Eric and Clara Lambert, reported their flight to Bordeaux was canceled without any support from the airline.
- Sebastian Monnier, a Lappeenranta-based tourist, criticized the airport’s preparedness for such situations.
- Thibault Hammer from Toulouse shared his uncertainty regarding his journey home.
Concerns Over Resources
Stranded passengers voiced concerns about adequate food and drink supplies. Some had not been informed that tap water was safe to drink, exacerbating the stressful situation.
Conclusion
This incident at Rovaniemi Airport highlights the urgent need for improved crisis management and communication plans for handling emergencies in the future. With continued criticism from travelers, it is essential for the airport and airlines to address these concerns promptly.
