Since its launch in May, Malta’s health helpline 1400 has received over 10,000 calls in a span of five months. The helpline is designed to assist patients requiring urgent, non-emergency medical support.
Performance of Malta’s Health Helpline 1400
The Health and Active Ageing Minister, Jo Etienne Abela, announced the call statistics on Facebook. These figures highlight the helpline’s significant role in the healthcare system.
Call Distribution
Out of the more than 10,000 calls received, the helpline managed to direct patients effectively. Here’s the breakdown of where these cases were handled:
- Telemedicine: 2,084 calls
- Mater Dei Hospital: 3,354 calls
- Health Centres: 3,747 calls
- Private Clinics: 2,326 calls
Objective of the Helpline
The primary objective of the 1400 health helpline is to provide patients with immediate guidance. It helps them find the most suitable medical care close to home.
With its user-friendly approach, the service aims to reduce wait times while ensuring that patients receive necessary support. This initiative is becoming an essential part of Malta’s healthcare framework.
Engagement with the Public
The minister’s post also encouraged citizens to utilize the helpline for their urgent healthcare needs. Have you had the chance to use Malta’s health helpline 1400?
