In a shocking incident at an Iceland supermarket in Chapel Market, London, a dispute escalated between a male employee and a female customer. The confrontation began with a heated verbal exchange at the self-checkout till and quickly turned violent.
Iceland Worker Whips Customer: Details of the Incident
The disagreement erupted when the worker insisted that the customer empty her bag. After she refused, he is captured on video striking her with what seems to be a whip while yelling, “empty your bag.” This was followed by the customer’s outcry, accusing him of assault as she attempted to alert the police.
Key Events
- Time and Date: Police were called at 08:07 hrs on Wednesday, October 15.
- Location: Iceland supermarket, Chapel Market, Islington.
- Response: The customer requested assistance from bystanders to contact the police.
- Employee’s Reaction: The worker blocked the woman’s exit and insisted she wait for law enforcement.
The customer expressed outrage, emphasizing that her child was outside waiting for her. She challenged the employee, questioning his authority to physically strike her. Meanwhile, the worker claimed she could not leave until the authorities arrived.
Police Statement
A spokesperson for the Metropolitan Police confirmed they received reports of shoplifting and allegations of assault. Notably, no arrests were made, and no stolen items were reported. Police urged anyone with additional information to contact them quoting CAD 1378/15OCT.
Iceland’s Stance on Shoplifting
This incident comes in the wake of Iceland’s controversial strategy to combat rampant shoplifting, which reportedly occurs every minute across Britain. In August, Iceland announced a plan to reward customers with £1 on their bonus card for informing staff about shoplifters.
Richard Walker, Iceland’s executive chairman, expressed his willingness to face criticism from legal advocates and human rights groups to enhance safety for his employees. The question remains how incidents like this one will impact public perception and future policies at Iceland stores.
