Verizon customers in Los Angeles County faced significant disruptions to their internet and cellular services recently. These outages were attributed to vandalism that severed multiple fiber lines.
Details of the Fiber Line Outage
On Friday morning, reports flooded in from various areas, including the San Fernando Valley and Santa Monica, where customers experienced service interruptions. Verizon confirmed the situation in a public statement, acknowledging the issues impacting their mobile and home internet services in Southern California.
Verizon’s Response
- Verizon stated that their engineers were actively working to restore services.
- Some restoration had already taken place, with expectations of full service recovery by midnight.
- The company encouraged users to check the network status page for ongoing updates.
In a follow-up communication, Verizon noted the specific cause of the disruption was fiber cuts due to acts of vandalism. While they did not disclose the exact locations of the incidents, the company emphasized the serious nature of these acts.
Impact on the Community
Verizon highlighted the broader implications of the outages. They stated, “These dangerous acts not only impact families, students, and businesses, they are a direct threat to the safety and security of Angelenos.”
Community leaders are currently engaged with Verizon to find solutions to prevent future occurrences of such vandalism. However, it remains unclear whether the outage affected emergency services, including the 911 system.
Conclusion
Verizon is committed to addressing the disruptions and ensuring that their network remains reliable for the communities in Los Angeles County. As they work to resolve the issues, they continue to encourage patience and understanding among their customers.
