On October 7, 2025, a significant service disruption affected the PlayStation Network (PSN), impacting thousands of users. Reports from Down Detector indicated that nearly 9,000 players encountered difficulties accessing the gaming console.
WS-11649-5 Error Reported by Users
At the peak of the outage, around 8,889 users experienced errors, with more than 81% citing server-related issues. The prevalent error code reported was WS-11649-5, which often arises due to various factors.
Causes of WS-11649-5 Error
- Account sign-in issues
- Region mismatches
- Account restrictions
- Server problems
- Corrupted system data
Many users took to social media to express their frustrations. Comments revealed a shared sentiment regarding the timing of the outage, as it occurred on a Monday evening.
How to Fix WS-11649-5 Error
When facing the WS-11649-5 error, users may find relief by following a few troubleshooting steps, especially when the issue lies on their side. Here are some recommended fixes:
- Ensure your account region matches the content you are trying to access.
- Restart your console to reset the connection.
- Rebuild the database in Safe Mode for better performance.
However, since the current outage was attributed to maintenance work on Sony’s end, users typically had no options to rectify the problem themselves during this period.
The community remains vigilant, and updates regarding the PlayStation Network’s status can be followed closely on platforms like El-Balad.
