Passengers traveling with EasyJet faced significant delays in Milan due to lengthy border queues. These delays stemmed from the new European Entry/Exit System (EESS) implemented in October 2022.
Background on the European Entry/Exit System
The EESS requires travelers to register their biometric details, including fingerprints and photographs, upon arrival in the Schengen area. Recent guidance from the UK government indicates no pre-arrival action is necessary, and registration is free.
Impact on Travelers
This new registration process is replacing the previous method of stamping passports. However, it is expected to increase wait times at borders significantly. EasyJet acknowledged that passengers at Milan Linate faced longer than usual waiting periods at passport control. They advised travelers to allow extra time for their journey through the airport.
EasyJet’s Response to Delays
- The airline held flights to accommodate passengers who needed additional time.
- Providing free flight transfers for those who missed their connections, including flight EJU5420 to Manchester.
EasyJet emphasized the importance of border authorities utilizing all available resources to minimize these unacceptable delays while EESS is fully adopted. They expressed regret for the inconvenience experienced by travelers, highlighting that these delays are beyond their control.
Conclusion
As the EESS continues to roll out, travelers should anticipate longer processing times at borders. It is essential for passengers to prepare accordingly to ensure smooth travel experiences.
