Following a tumultuous year, significant restructuring is occurring at the Société de l’assurance automobile du Québec (SAAQ). New CEO Serge Lamontagne is implementing a profound reorganization of the senior management team. This overhaul is a response to audits and reports that highlighted severe irregularities, particularly concerning the SAAQclic initiative.
Senior Management Changes
As part of this restructuring, the position of Vice President of Legal Affairs, previously held by Marie-Ève Beaulieu, has been eliminated. This move aligns with the findings from various audits and the recommendations from the Gallant Commission, a critical investigation into SAAQ’s operations. Additionally, Vice President of Public Affairs Marie-Claude Lavigne has resigned. She was absent for an undefined period due to an inquiry linked to allegations of harassment and incivility.
Background on Key Individuals
- Serge Lamontagne: The newly appointed CEO tasked with leading the restructuring efforts.
- Marie-Ève Beaulieu: Former Vice President of Legal Affairs, she will return to the Executive Council office following her departure.
- Marie-Claude Lavigne: Former Vice President of Public Affairs who resigned after being cleared of harassment accusations.
Marie-Claude Lavigne, a key figure since January 2025, faced a challenging start amid a crisis that escalated following a damning report by the Quebec Auditor General which detailed over $500 million in cost overruns related to the SAAQclic project.
Upcoming Changes in Governance
Effective 2027, the government plans to directly appoint the vice presidents of the SAAQ. This shift aims to enhance accountability and governance within the organization. The Vice Presidents of Human Resources and Legal Affairs will now report directly to the CEO.
New Governance Initiatives
A new position focusing on governance, performance, integrity, and compliance will also be established within the SAAQ. This role aims to strengthen the organization’s operational frameworks and ensure adherence to ethical standards.
As the SAAQ undergoes these substantial changes, the emphasis remains on enhancing transparency and restoring public trust following a challenging period. For further information on these developments, El-Balad encourages readers to reach out directly with tips or insights on the evolving situation.
