Traveling to Cape Verde is often an exciting prospect, but unforeseen circumstances can lead to planned vacations being canceled. Understanding how to cancel a Cape Verde holiday is crucial, especially when health concerns arise.
Health Concerns and the Decision to Cancel
Recently, reports surfaced of shigella outbreaks in Cape Verde, particularly affecting hotels on Sal Island. These health issues raised significant concerns for travelers, especially those with health conditions. For couples or individuals in their senior years, such as one couple in their late seventies, confidence in hygiene and healthcare is paramount.
The couple, after careful consideration, decided they no longer felt safe traveling to Cape Verde. They sought information on their options for cancellation without incurring financial loss.
Your Options for Cancelling a Cape Verde Holiday
When faced with the need to cancel a holiday, travelers should first contact their travel provider. In this couple’s case, they reached out to Tui, their booking agent. Here are some steps to follow when attempting to cancel your trip:
- Contact Your Travel Provider: Either visit a local store, call, or email them to inquire about cancellation options.
- Ask About Refunds: Investigate possibilities for full refunds or partial refunds if you’re changing your destination.
- Consider Alternative Destinations: In some cases, travel providers may allow a transfer to another holiday destination without additional fees.
Fortunately for this couple, they were offered the opportunity to change their destination to Morocco, albeit with a partial refund since the new trip cost less. However, feedback from other travelers indicated that not all were treated equally. Some faced hefty change fees or limited options.
Always Check Travel Advisories
Before booking any holiday, it is essential to consult government travel advisories. Relying solely on tour operator information can lead to unexpected issues, especially during health crises.
Ultimately, if concerns arise while planning a vacation, exploring cancellation options is vital. Understanding your rights and available options can help mitigate financial loss while prioritizing health and safety.
