As scams increasingly target bank customers, Jonesboro financial institutions are taking action. Local banks emphasize the need for heightened cybersecurity measures to protect against evolving fraudulent schemes.
Emerging Scam Tactics in Jonesboro
Recent reports from First Community Bank and Arvest Bank indicate a surge in sophisticated scams. These scams often employ advanced technology, including AI and video call tactics. Scammers can imitate voices and create convincing video calls to deceive potential victims.
Terri Coleman, sales coordinator for Arvest Bank in North Arkansas, explained that these unsolicited communications typically come as a surprise to recipients. Scammers often seek to arrange video calls to observe users logging into their banking accounts and acquiring sensitive credentials.
Common Scams to Watch For
- Phishing Scams: Often sent via text or email, these messages may impersonate legitimate organizations. They typically create urgency or indicate issues with account status.
- Video Call Scams: Scammers set up fake video calls to gain access to private banking information.
Jennifer Wyatt, vice president and information security risk officer at First Community Bank, advises customers to remain vigilant. “The most essential step is to be cautious and skeptical of any unexpected messages or requests for personal information,” she said. Customers should never disclose account numbers or online banking credentials.
Protective Measures Against Bank Scams
Jonesboro banks recommend multiple strategies for safeguarding personal and financial information. Key protective measures include:
- Regularly updating security software.
- Monitoring account activities frequently.
- Implementing two-factor authentication.
- Utilizing strong, unique passwords for each account.
- Avoiding public Wi-Fi networks for financial transactions.
- Setting up alerts for suspicious account activity.
- Regularly reviewing bank statements.
Both bank officials noted that fraud does not only impact older individuals. Younger individuals are increasingly falling prey to these scams, highlighting the universal nature of this threat.
Steps to Take If You Become a Victim
If you or someone you know has been a victim of a scam, it is crucial to act quickly. Contact your bank immediately. Coleman and Wyatt emphasize that prompt notification increases the chances of mitigating losses.
- Change your passwords.
- Monitor your accounts closely.
- Report the incident to law enforcement.
- File a report with the Federal Trade Commission (FTC).
Educational resources are available through the Arkansas Attorney General’s office, offering guidance on identifying common scams and protective strategies. “Scammers continually adapt their tactics, making education and awareness critical,” Wyatt stated. For assistance, customers are encouraged to reach out to their local banking team.
