SAAQ Intentionally Misled Public, Gallant Report Reveals

A recent report by the Gallant Commission has unveiled significant misconduct by the Société de l’assurance automobile du Québec (SAAQ). The findings suggest that the SAAQ deliberately misled the public regarding the rising expenses of the SAAQclic program.
SAAQ’s Intentionally Misleading Actions
The report indicates that the SAAQ engaged in “conscious actions” to hide the true costs associated with its digital transformation initiative. Karl Malenfant, the former vice president of the SAAQ, disclosed this information during a media briefing held in Montreal.
Key Findings from the Gallant Report
Malenfant presented what he termed the “eight pillars of truth” in response to a notice of alleged misconduct from the commission. The notice had been sent to several individuals, including Minister Geneviève Guilbault, as part of the commission’s inquiry.
In his rebuttal, a comprehensive 112-page document, Malenfant addressed 48 allegations made by Commissioner Denis Gallant. He rejected these claims, asserting that he had been subject to a “character assassination.” The commission’s investigation revealed that the misleading information shared with lawmakers and the public was not due to mere oversight.
- The report concluded that the SAAQ intentionally masked the true costs of the CASA program, which includes SAAQclic.
- Previous assessments placed the total costs for the SAAQ’s digital projects at a staggering $1.1 billion, exceeding initial projections by $500 million.
- The former CEO, Nathalie Tremblay, was implicated for allegedly providing inaccurate cost estimates to the Treasury Board.
Repercussions for Key Personnel
The allegations against Malenfant and Tremblay illustrate a broader pattern of mismanagement and deception at the SAAQ. Under Tremblay’s leadership, inflated cost estimates were presented, including claims that the CASA project would only require $200 million over ten years.
Additionally, the report highlights that both Tremblay and Malenfant misled senior officials, including former Treasury Board Secretary Éric Ducharme, about the project’s financial health.
Controversies and Legal Implications
The allegations raised against Malenfant also touch on preferential contracting practices. He was accused of directing contracts to associates in violation of established regulations. Malenfant firmly denied these claims, insisting that all contracts were legal and appropriately awarded.
As the investigation continues, there are calls for accountability and transparency from the SAAQ. The full report by Commissioner Gallant is expected to be released soon, shedding more light on these serious allegations.
In conclusion, the Gallant report reveals a troubling narrative about the SAAQ’s operations and the extent of its efforts to manipulate public perception. Moving forward, it will be crucial for the organization to restore public trust and adhere to ethical governance standards.




