On Thursday, Microsoft faced a significant outage affecting a large number of users. Downdetector.com confirmed that thousands reported various issues across Microsoft’s platforms.
Details of the Outage
The reports indicated that Microsoft Outlook was the most impacted service. Initially, over 2,000 users reported issues with Outlook. Simultaneously, around 1,500 users faced difficulties with Microsoft 365, and reports for the Microsoft Store and Microsoft Teams hovered around 300.
Escalating User Reports
Updates throughout the morning highlighted a surge in reported issues:
- 11:50 a.m. – Over 8,750 users reported problems with Outlook; 6,700 for Microsoft 365; 1,000 for Microsoft Store; and 800 for Microsoft Teams.
- 11:57 a.m. – Outlook reports exceeded 14,000; nearly 10,000 for Microsoft 365; 1,500 for Microsoft Store; 800 for Teams.
- 12:04 p.m. – Reports reached over 20,000 for Outlook; almost 16,000 for Microsoft 365; more than 2,000 for Microsoft Store; 800 for Teams.
- 12:12 p.m. – The number of users reporting Outlook issues passed 25,000, with 22,000 for Microsoft 365 and over 3,000 for the Microsoft Store, while Teams remained around 1,000.
Many users indicated that their primary issue with Outlook involved difficulties in receiving messages.
Conclusion
This outage highlights the vulnerability of digital communication tools, affecting significant portions of Microsoft’s user base. Continued updates will determine how quickly Microsoft can resolve these widespread issues.
