Hydro Ottawa is making significant strides in knowledge advancement and training methods as it addresses a generational shift in its workforce. With approximately 35% of its employees under 35 years old, the company is adapting to an evolving landscape while preparing for the retirement of longtime staff.
Knowledge Transfer and Training Innovations
Donna Burnett Vachon, the director of change and organization development at Hydro Ottawa, emphasizes the importance of a robust knowledge transfer program. To ensure younger employees benefit from the expertise of seasoned workers, the company has initiated several training innovations.
- Retired employees are being recruited as instructors for the powerline technician program in collaboration with Algonquin College.
- These retirees will also serve as mentors for apprenticeship programs, fostering a bridge between experienced workers and new hires.
- Hydro Ottawa is integrating innovative technology, including videos and virtual reality modules, into its training protocols.
Benefits of New Training Methods
Recent investments in technology aim to enhance safety training and improve learning experiences. Brandon Krakana, a safety partner at Hydro Ottawa, has played a vital role in this transition.
- Krakana has developed instructional videos that provide step-by-step guidance on safe practices, accessible via mobile devices.
- Virtual reality modules are being incorporated into training for apprentices and students, targeting visual learners who benefit from hands-on experiences.
Supporting the Next Generation
Courtney Mosley, a 22-year-old apprentice meter technician, reflects on her journey within Hydro Ottawa. After completing her co-op in the utility’s distribution design team, she now works towards her journeyperson designation. Mosley underscores the importance of mentorship in her role, stating, “There hasn’t been one day where I haven’t learned something new.”
The goal of these training programs is not only to equip new employees with technical skills but also to prepare them for real-world interactions. Mosley expressed excitement about upcoming VR scenarios that will help her navigate customer relations and technical challenges.
Promoting Career Opportunities
Hydro Ottawa is dedicated to expanding career opportunities, particularly for women in the energy sector. Partnerships with Algonquin College and Carleton University aim to inspire the next wave of skilled tradespeople and engineers.
Through career fairs and networking events, the utility showcases the vast possibilities available in the electricity industry, which is experiencing unprecedented change.
- The company highlights the need for a new generation of workers to meet demand.
- VR technology has proven beneficial in providing insights into various career roles within the sector.
As Hydro Ottawa continues to embrace new methodologies and technologies, it positions itself as a leader in workforce development. The company acknowledges that investing in the future of its employees is essential to meet the ever-growing demands of the electricity market.
