Today, December 30, Walmart.com experienced significant outages affecting its website and mobile app. This disruption left many customers unable to access the retailer’s services. Shoppers reported challenges in browsing products and completing purchases, particularly as they aimed to wrap up their year-end shopping.
Details of the Outage
The issue was widespread, prompting thousands of complaints from users across the United States. According to Downdetector, an online outage tracking platform, more than 2,949 reports of problems surfaced in a brief span of time. This spike in complaints indicates a major disruption in Walmart’s digital operations.
Impact on Customers
- Inability to browse products
- Challenges in completing year-end purchases
- Frustration among online shoppers during a peak buying season
As digital platforms become increasingly vital for retailers, disruptions like this one can significantly impact sales and customer satisfaction. Walmart’s response to this outage remains to be seen.
El-Balad will continue to monitor this situation as it develops and provide updates on the status of Walmart’s services.
