A significant change has occurred in the Sky product lineup with the discontinuation of Sky Live. As of December 4, 2023, this innovative camera device that attached to Sky Glass TVs has been officially turned off. Many households that purchased the device will now be eligible for a refund.
Details About Sky Live Shutdown
Sky Live was introduced in June 2023 as a feature-rich accessory designed for enhancing TV viewing. It enabled motion-controlled gaming, real-time fitness tracking, and video calls, allowing families to engage virtually during live broadcasts and significant Sky Sports events.
Initially promoted as a transformative entertainment tool, Sky Live required a £6 monthly subscription. Unfortunately, the popularity of the device waned, leading to its early demise.
Refund Process for Customers
Owners of Sky Live have been advised to return their cameras, either using prepaid envelopes provided by Sky or through recycling options. The company expressed regret over the discontinuation but assured that refunds would be issued automatically.
- Refund amount: Up to £290 based on customer payments.
- Monthly subscription cost: £6.
- Initial purchase price: £290 upfront or bundled with Sky Glass.
Customers have shared their disappointment online, with one noting a £48 refund after paying for several months.
Future of Sky Entertainment
Despite the discontinuation of Sky Live, some features will remain available through Sky Glass and Sky Stream. Popular family games like Who Wants To Be A Millionaire, Peppa Pig, and Lego Ninjago will continue to be offered at no extra charge. A Sky spokesperson emphasized that the experiences gained from Sky Live would inform improvements in future products.
Looking ahead, Nex, a US tech company partnered with Sky, is set to introduce a new motion-based gaming device in the UK. Named the Nex Playground, it is expected to hit British markets in 2026.
As Sky Live becomes a part of tech history, customers can take solace in their refunds while awaiting upcoming innovations in interactive gaming.
