On a recent Tuesday, Uber and Uber Eats faced significant service disruptions. Thousands of users expressed their frustrations across social media and various online platforms, including Downdetector.com.
Widespread Outages Reported
At approximately 9:20 a.m. PT, Downdetector reported that over 10,000 users encountered difficulties using both services. The issues varied widely, affecting user experiences significantly.
Types of Issues Experienced
- App log-in failures
- Missing payment information
- Undeliverable orders
- Internal server error messages
As the morning progressed, the number of reports grew rapidly. By 9:32 a.m. PT, the total number of affected users had surged to more than 19,000. Just eight minutes later, this figure rose close to 25,000 users.
Trends in User Reports
By 9:48 a.m. PT, reports of issues began to decline, suggesting that some users were regaining access. However, the extent of the outages highlighted the challenges faced by the popular ride-sharing and food delivery services.
This incident underscores the importance of reliability for platforms like Uber and Uber Eats. As users rely on these services for transportation and food delivery, any outages can cause considerable inconvenience.
Stay tuned to El-Balad for further updates on this situation and other tech-related news.
