Spotify users are facing significant disruptions today, being logged out of their accounts and unable to listen to their favorite tracks. As of 7 AM, over 400 users reported issues on Downdetector, a platform that tracks outages.
Extent of the Outage
The majority of affected users, approximately 95%, are struggling with the Spotify app. Key problems include:
- Unexpected logouts
- Inability to stream audio
- Difficulties accessing the website
Spotify’s Response
In light of the outage, Spotify has provided guidance for troubleshooting. They recommend that users:
- Clear the app’s cache
- Uninstall and reinstall the app
- Restart their devices
However, some users have reported difficulties even executing these steps. One frustrated user noted, “I can’t clear the cache if the app won’t even open.”
User Reactions
Social media platforms are abuzz with complaints. Users have expressed their dissatisfaction, especially during their morning commutes. Comments highlight issues such as:
- The app crashing when attempting to open a podcast
- General frustration over the timing of the outage
One commuter shared, “Spotify being down on my morning commute is diabolical. Fix up.” As the situation develops, users continue to seek assistance and updates.
This story is ongoing. El-Balad will provide updates as more information becomes available.
