OpenAI’s renowned chatbot, ChatGPT, has encountered significant access issues, prompting numerous user complaints. The company’s status page acknowledged these problems, declaring “Increased error rates on ChatGPT.” According to OpenAI, users are facing elevated error messages, indicating degraded performance rather than a complete outage.
Widespread Access Problems
As of the latest updates, OpenAI confirmed it is actively addressing the situation. A message posted at 8:10 PM IST noted that a mitigation strategy had been implemented and recovery efforts were underway. Despite these assurances, Downdetector reported over 3,000 outage complaints in the United States, peaking around 7:47 PM IST (10:47 AM Eastern Time).
User Reactions on Social Media
On various social media platforms, users expressed mixed experiences. Some were completely unable to access ChatGPT, while others reported a noticeably sluggish performance. A member of the ChatGPT Pro subreddit noted significant delays while attempting to use the service for creating an Excel spreadsheet, describing their browser as frequently freezing.
- One user stated: “I’m on the paid plan using GPT-5, and it’s extremely slow today.”
- Another wondered if the sluggish performance could be linked to the recent introduction of OpenAI’s new AI-powered browser, ChatGPT Atlas.
- Additionally, a third user lamented, “I’m not able to do anything. It won’t load chats or start new ones.”
Launch of ChatGPT Atlas
This disruption coincides with the recent launch of ChatGPT Atlas, an AI-driven browser that prioritizes ChatGPT in its user experience while moving away from traditional search engines. As users navigate these access issues, some speculate that the browser’s rollout may play a role in the current service concerns.
OpenAI continues to monitor conditions while users await a full restoration of seamless access to ChatGPT and its features.
