Canva, the widely-used graphic design platform, recently faced significant access issues that affected users across the globe. This outage disrupted the workflows of creative professionals, marketers, and students alike.
Timeline of Events
The disruption began around 7 PM IST. Reports of server and accessibility difficulties quickly increased, peaking at approximately 8 PM IST. Outage tracking website DownDetector recorded nearly 2,650 reports during this time.
Reports Breakdown
- India: Nearly 2,000 reports
- Website issues: 71%
- Server connection problems: 17%
- App issues: 12%
Many users encountered error messages, including a specific “503 – Server error” notification. This indicated problems on Canva’s end, prompting users to check the status page for updates.
Official Response
Canva’s team confirmed the outage via their official account on X (formerly Twitter). They stated: “We’re a bit under the weather right now, but we’re already fixing things. You can track our updates here: canvastatus.com. Thank you!”
Previous Outages
This incident marks Canva’s second major service disruption in just six months, with the last occurrence reported in May. The company acknowledged the challenge with user access and ongoing timeout errors.
User Reactions
As issues escalated, user frustration was evident on social media, with “Canva down” becoming a trending topic. Platforms were flooded with memes and reactions reflecting the inconvenience caused by the sudden inaccessibility of Canva.
Overall, as the situation develops, users remain hopeful for a swift resolution to restore full service. Canva’s engineering team is actively working to solve the current problems affecting their platform. Regular updates can be monitored on their status page.
