Virgin Media is offering its UK customers a significant upgrade opportunity. They can now upgrade to the advanced WiFi Hub 5 at no additional cost. This initiative aims to enhance home coverage and future-proof internet services.
Details of the WiFi Hub 5 Upgrade
The upgrade is available to all Virgin Media customers who currently use Hub 3 and Hub 4 routers. Those eligible will be transitioned to the Hub 5, which features WiFi 6 technology and seven antennas. This state-of-the-art router provides seamless streaming, gaming, and browsing experiences.
Benefits of the Upgrade
- Improved broadband performance for a more reliable connection
- Enhanced coverage throughout the home
- Future-proofing for upcoming innovations in broadband technology
Implementation Timeline and Reach
The rollout will begin before the end of the year, benefiting thousands of customers initially. The expansion is planned for 2026, ensuring even wider access to upgraded services in the future.
Additional Offers for Customers
Customers who have Virgin Media broadband and O2 mobile services can enjoy extra benefits. Specifically, Volt O2 customers can receive double mobile data and a speed boost to the next broadband tier at no extra cost. This includes upgrades up to Gig1.
Exclusive Access to Priority Rewards
Both Virgin Media broadband and O2 customers can access exclusive rewards through the Priority program. According to Uswitch, members can receive benefits valued at £339 each year, including:
- Unique experiences
- Daily treats
- 48-hour early access to concerts and events
Gareth Lister, Director of Connectivity at Virgin Media O2, emphasized the importance of providing the best broadband experience. The upgrade reaffirms the commitment to enhancing coverage and connectivity for all customers.
