Ford Motor Company has announced a significant recall affecting over 290,000 vehicles in the United States. The recall is due to a malfunction in the rearview camera system, which may fail to display images properly under specific lighting conditions. This issue raises safety concerns, potentially increasing the risk of accidents.
Details of the Recall
This recall encompasses certain models from 2020 to 2022, specifically:
- F-250 Super Duty
- F-350 Super Duty
- F-450 Super Duty
According to the National Highway Traffic Safety Administration (NHTSA), Ford conducted a detailed review of customer complaints and warranty data to gauge the prevalence of the issue. As of September 20, Ford had received ten reports regarding the camera failure, with the first incident recorded on January 20, 2022.
Consumer Safety and Support
Fortunately, Ford has stated that there are currently no known incidents of accidents or injuries linked to the camera issue. To rectify the situation, Ford dealers will provide a software update for the image processing module at no cost to vehicle owners.
Communication to Vehicle Owners
Interim notification letters are slated for distribution to affected vehicle owners on October 20. A follow-up communication will detail the permanent solution, expected to be available by March 2026.
For assistance, vehicle owners can contact Ford customer service at 1-866-436-7332. Additionally, they can reach out to the NHTSA vehicle safety hotline at 1-888-327-4236 or explore further information at www.nhtsa.gov.
