Infosys has been awarded a £1.2 billion contract by the NHS Business Services Authority (NHSBSA) to implement a new workforce management solution. This endeavor, known as the Future NHS Workforce Solution, aims to enhance the management of the NHS workforce in England and Wales.
Contract Overview
The contract spans 15 years and will introduce a state-of-the-art, data-driven system to replace the existing Electronic Staff Record (ESR) system. The updated solution is expected to facilitate payroll processing for approximately 1.9 million NHS employees and manage over £55 billion in annual salary distributions.
Implementation Goals
- Support the NHS 10-year Health Plan.
- Create a workforce fit for future challenges.
- Employ advanced technologies for streamlined operations.
By investing in modern infrastructure, the NHS aims to equip its workforce with efficient tools. This modernization will not only improve employee satisfaction but also enable healthcare workers to focus on delivering quality patient care.
Key Features of the Future NHS Workforce Solution
- Comprehensive management of the employee lifecycle, from recruitment to retirement.
- AI-driven tools for enhanced workforce planning.
- Integration capabilities with existing systems to improve operational efficiency.
Michael Brodie, Chief Executive of NHSBSA, highlighted the strategic significance of this initiative, stating, “This solution will enable us to better attract, retain, and support our workforce.”
Salil Parekh, CEO of Infosys, expressed pride in the partnership, emphasizing their commitment to driving meaningful change within the NHS. With extensive experience in digital transformation, Infosys aims to deliver a platform that not only increases efficiency but also future-proofs the essential services the NHS provides.
About NHSBSA and Infosys
The NHS Business Services Authority plays a crucial role in delivering central services to NHS organizations. Its mission focuses on enhancing public health and promoting longer, healthier lives.
Infosys is recognized as a global leader in digital services and consulting. With more than 320,000 employees across 59 countries, Infosys empowers organizations to navigate their digital transformation journeys effectively.
This partnership marks a significant step toward modernizing the NHS workforce management framework, ensuring it meets future demands while continuously delivering exceptional healthcare services.
