Infosys, a global leader in digital services, has secured a significant contract with the NHS Business Services Authority (NHSBSA) in the UK. This contract, valued at £1.2 billion, spans over 15 years and aims to develop a state-of-the-art workforce management solution for the NHS.
Contract Overview
The contract involves creating the Future NHS Workforce Solution. This solution will replace the current Electronic Staff Record (ESR) system, which manages payroll for approximately 1.9 million NHS employees in England and Wales, amounting to over £55 billion in annual payroll costs.
Supporting the NHS 10-Year Health Plan
The new workforce management solution aligns with the NHS’s 10-Year Health Plan. The initiative focuses on preparing a workforce that is agile and capable of meeting future demands.
Key Features of the Future NHS Workforce Solution
- Implementation of advanced, data-driven technologies.
- Support for all stages of the employee lifecycle, including recruitment, payroll, and career development.
- Intuitive, AI-driven tools to enhance workforce planning and decision-making.
- Enhancement of user experience by allowing employees easy access to their personal information.
Statements from Leadership
Michael Brodie, Chief Executive of NHSBSA, emphasized the importance of this initiative. He stated that it would significantly support the NHS’s aim of building a future-ready workforce.
Salil Parekh, CEO of Infosys, expressed pride in being selected for this transformative project. He highlighted the company’s commitment to enhancing the NHS’s operational effectiveness through innovative solutions.
About NHS Business Services Authority
NHSBSA operates as an independent body within the Department of Health and Social Care. It provides essential business services aimed at promoting longer, healthier lives for the public.
About Infosys
Infosys has a longstanding reputation as a leader in digital transformation. With a workforce of over 320,000, the company supports clients globally in navigating their digital journeys.
The collaboration between Infosys and the NHSBSA represents a pivotal development in healthcare management, aimed at streamlining operations and enhancing service delivery across England and Wales.
