Engineers Warned Metrolinx of Fall Hazard Before Fatal GO Train Incident

In December 2022, a tragic incident occurred at the Eglinton Station in Scarborough. A woman fell onto the tracks after disembarking a late-night GO Train, which eventually resulted in her death. A leaked internal investigation report from Metrolinx reveals that the agency had prior knowledge of hazards at the station.
Warning Signs Ignored
Six days before Christmas 2022, the woman encountered a platform that was cracked, uneven, and slightly angled toward the train tracks. This hazardous condition led to her losing her balance and falling under the departing train.
The woman lay on the tracks for four hours before being discovered by a construction worker. Despite being rushed to the hospital, she was pronounced dead shortly after arrival.
Metrolinx Acknowledges Issues
Metrolinx had received multiple warnings about the platform’s unsafe conditions in the months prior to the incident. An engineering report from July 2022 identified the platform’s deteriorating curbs and recommended immediate action to mitigate fall hazards for passengers.
- Metrolinx’s engineering report noted that the platform’s uneven surface posed a significant fall risk.
- The report recommended a complete rework of the platform, but plans were not scheduled until July 2023.
Additionally, an internal risk assessment conducted by Metrolinx two months prior cited various safety concerns related to ongoing construction work at the station. The agency acknowledged that construction fencing had narrowed the platform’s walkway, further increasing the risk of accidents.
Fatal Conditions Observed
The investigation revealed that the platform was sloped at a rate exceeding safe limits, between four and five percent, while Metrolinx’s regulations require a maximum of two percent. The area where the woman fell was described as uneven, with cracks, holes, and risks of falling water.
Investigation Findings
The draft report concluded that the woman’s death was classified as an “isolated incident” attributed to the uneven platform surface. It warned that failing to address known safety issues could lead to further incidents involving injuries or fatalities.
- Corrective actions outlined by Metrolinx included the installation of caution signs and plans for a thorough platform repair by October 2023.
- They also pledged to enhance monitoring systems to prevent similar accidents in the future.
Community Concerns and Calls for Accountability
In light of this tragedy, critics have called for a public inquiry into Metrolinx’s operations and safety protocols. They argue that the agency operates without sufficient transparency, which undermines public trust.
Despite the agency’s commitment to safety improvements, community advocates emphasize the urgent need for accountability in ensuring that hazardous conditions do not lead to further tragedies.
This incident has sparked a broader discussion about safety measures and the responsibilities of transportation authorities in safeguarding passengers in transit systems across the region.



