Openreach Tests New UK FTTP Broadband Installation Process

Openreach, the network operator of BT, is testing a new installation process for Fibre-to-the-Premises (FTTP) broadband lines. The initiative invites broadband Internet Service Providers (ISPs) to participate in refining this ‘Standard’ install process. This testing seeks to enhance the current method of running an optical fiber cable to homes and connecting it to an Internal Optical Network Terminal (ONT).
Investment in Broadband Infrastructure
Openreach is investing up to £15 billion to expand its full fibre broadband capacity. The goal is to provide service to 25 million premises across the UK by December 2026. Currently, the network reaches over 23 million locations. Following this initial phase, Openreach plans to expand its coverage to 30 million premises by 2030, although specific plans for 2027-2030 are yet to be defined.
Details of the Standard Install Process
The existing Standard Install involves bringing the fibre into a customer’s home and connecting it to an ONT. This process incurs a wholesale connection charge of £127.26, excluding VAT. However, many retailers often waive this fee through promotional offers.
Alternative Installation Options
- Premium Install: Offers additional services for a higher fee.
- Advanced Install: Includes extra work and testing for complex setups.
New Proof of Concept Test
Openreach recently announced a Proof of Concept (PoC) test to broaden the Standard install process. This enhanced scope will now facilitate the connection of a Communications Provider (CP)-supplied set-top box or a Wi-Fi extender alongside the existing device. This move aligns with industry trends where many ISPs offer bundled TV and Wi-Fi systems.
The Standard process may not involve extensive testing or setup of additional equipment, as ISPs can often manage this remotely. Further details on the PoC are expected to be released soon, enhancing the overall installation experience for customers.


