On the evening of June 12, many users experienced significant issues with Facebook and Messenger services. Starting around 9 PM local time in Vietnam, a “Query Error” message affected multiple accounts. This error hindered users from accessing news feeds, viewing new content, and performing regular actions within the applications.
Additionally, some users found themselves logged out of their Facebook accounts. Messenger users reported difficulties in sending and receiving messages, with some unable to use the service entirely.
Increase in Service Outages
Monitoring platforms noted a sharp rise in reports related to Facebook and Messenger outages during this time. Users encountered various problems including:
- Login difficulties
- Empty news feeds
- Sluggish application performance
- System error messages
The situation quickly became a trending topic on various social media platforms. Many users sought to determine whether the issues stemmed from their devices or from problems on Meta’s end.
Community Response
In Vietnam, keywords related to Facebook issues and Messenger errors gained traction across numerous technology forums. Users actively shared their experiences and sought solutions.
Expected Clarification from Meta
As of now, Meta has not provided an official statement regarding the cause of these outages. Experts in technology suggest that “Query Error” messages are typically linked to server-side data processing, system updates, or temporary interruptions in service infrastructure.
Experts recommend that users refrain from unnecessary actions, such as trying to recover passwords or reinstalling apps, while waiting for an official communication from Meta.
