Costco Faces Backlash Over New Food Court Item Debut

Costco Canada recently unveiled a new item at its food court, sparking significant reactions from customers. On March 5, the retailer teased a mystery item, prompting speculation among its Canadian shoppers.
Customer Expectations vs. Reality
Many customers expressed hopes that the new addition would be the beloved chicken bake, a popular food court option in U.S. locations. The next day, Costco revealed that the new item was, in fact, a caramel brownie sundae.
Mixed Reactions to the Sundae
The announcement was met with disappointment from fans of the chicken bake. Social media comments reflected their frustration:
- “I WANT THE CHICKEN BAKE 😭,” one user lamented.
- “Take this back and bring the chicken bake, please,” another chimed in.
- “The weirdest looking chicken bake I’ve ever seen,” a third commented.
Notably, the backlash wasn’t limited to chicken bake enthusiasts. Several customers voiced their desire for more savory options in the food court.
Desire for Savory Options
Many expressed a need for alternatives such as:
- Coffee
- Turkey provolone sandwich
- Salad options for healthier choices
Comments included: “Why is it always ice cream and never something people actually want?” and “Can we get a salad option in Costco Canada? That would do a lot to actually round out the menu.”
Positive Feedback Amidst Disappointment
Despite the criticisms, some customers were excited about the new caramel brownie sundae. Reactions included:
- “Fine, you got me, bro… move over, I’m on my way,” one enthusiastic response read.
- “Oooo, this is exciting! Costco ice cream is so much better than DQ,” another user added.
Costco has recently added various new items to its food court, including the Montreal smoked meat sandwich and sushi at select locations. Additionally, a switch from Pepsi to Coca-Cola products was noted.
Your Thoughts
Are you disappointed by the newest food court addition featuring the caramel brownie sundae? Or are you eager to try it? Share your thoughts in the comments below, and keep an eye on El-Balad for updates on Costco menu changes.




