On Friday, thousands of Reddit users experienced significant difficulties when they encountered “Our CDN was unable to reach our servers” errors. These issues began around 5:50 PM ET and prompted a surge in reports on Downdetector, indicating widespread problems with the platform.
Impact on Users
The outage affected users globally, leading to disrupted logins, scrolling, and posting functionality. Many frustrated users took to X to voice their complaints, sharing screenshots of frozen applications and unresponsive websites.
Understanding the CDN Issues
The errors were primarily attributed to failures within the Content Delivery Network (CDN). A CDN is responsible for delivering content efficiently from servers to users. When edge caches, which serve as the first point of contact for users, fail to reach the origin servers, it results in significant accessibility problems.
- Peak complaint time: 5:50 PM ET
- Primary error message: “Our CDN was unable to reach our servers”
- Platform affected: Reddit
- Users impacted: Thousands globally
Resolving ‘CDN Unable to Reach Servers’ Errors
For those facing similar issues, there are a few steps to consider:
- Check Reddit’s official status page for updates.
- Restart your app or refresh the website.
- Clear your browser’s cache and cookies.
- Use a different internet connection to see if the problem persists.
If errors continue, patience may be necessary as technical teams work to restore full functionality. Staying informed through official channels can help users navigate these outages until normal operations resume.
