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Duke Energy Outage Disrupts Service for 1,500 in West Charlotte

More than 1,500 customers in west Charlotte faced a power outage early on the morning of December 9, 2025. The disruption occurred in the Pawtuckett area, which is located just north of the Charlotte Douglas International Airport.

Duke Energy Outage Details

The power outage was reported at approximately 10:14 a.m. and was attributed to an unspecified object coming into contact with the utility’s power lines. Duke Energy did not provide additional details about the incident, leaving many customers concerned.

Restoration Timeline

  • Outage Start Time: 10:14 a.m. on December 9, 2025
  • Initial Restoration Estimate: 2:30 p.m.
  • Power Restored: By noon on the same day

Although power was expected to be restored by the afternoon, customers were relieved to find that services resumed earlier than anticipated.

Staying Informed

Duke Energy offers resources for customers to track outages and restoration efforts. Residents can visit the Duke Energy website to sign up for alerts regarding power outages in their area.

While the outage was a temporary inconvenience, the swift response by Duke Energy helped minimize disruption for the affected community in west Charlotte.

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