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Nationwide Alerts Customers About Unexpected Doorstep Letters

Nationwide Building Society has alerted customers about fraudulent letters appearing on doorsteps. These letters are misleading communications claiming to offer exclusive savings deals from the society.

Customer Concerns Prompt Immediate Response

A customer contacted Nationwide via social media, expressing doubt over the legitimacy of a letter they received. The letter, resembling a scam, prompted the customer to ask, “is this legit?” They noted it appeared to have been printed on a laser printer and lacked official identifiers.

Fraudulent Letter Details

Nationwide confirmed that the letters in question are not officially from their institution. They have forwarded this matter to their Economic Crime team for investigation.

Contents of the Scam Letter

The fraudulent correspondence claims to offer limited-time investment options for Nationwide members, stating:

  • 1 Year Fixed Rate Bond Saver at 6.45%
  • 2 Year Fixed Rate Saver at 6.02%
  • 1 Year Fixed Rate Cash ISA at 5.85%
  • 2 Year Fixed Rate Cash ISA at 5.36%

The letter falsely asserts that these offers are exclusive and not available online. It suggests that responses must be made before December 5, 2025, and includes an email address for application submission.

Financial Security Clauses

The letter mentions that all deposits are covered by the Financial Services Compensation Scheme (FSCS) up to £85,000. However, this reassurance is part of the scam.

Advice for Customers

Nationwide urges its customers to remain vigilant against such scams and report suspicious letters. Always verify any communication claiming to be from financial institutions.

For further updates and information, customers can follow the official Nationwide channels.

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